Last updated: 10 September 2026
These terms govern your use of Signerva. By creating an account you agree to them. If you are agreeing on behalf of an organisation, you confirm you have authority to bind it.
1. The service
Signerva connects business email accounts to a shared workspace and provides tools to read, organise, summarise, follow up on, automate and analyse that email. We provide it on a subscription basis and may add, change or remove features over time. Where a change materially reduces functionality you rely on, we will give notice.
2. Your account
- You must provide accurate information and keep your credentials secure.
- You are responsible for activity in your workspace, including activity by members you invite.
- You must be legally able to enter into this agreement, and at least 16 years old.
3. Connecting a mailbox
You may only connect a mailbox you are authorised to access. If the mailbox belongs to an employer or client, you confirm you have permission to connect it to a third-party service and that doing so does not breach any policy or agreement you are subject to.
You grant us the permissions necessary to operate the features you enable. Those permissions are described in the privacy policy and can be withdrawn at any time by disconnecting the mailbox.
4. Email you send through Signerva
Signerva is a productivity tool for business correspondence. It is not a bulk email or cold-outreach platform, and you may not use it to send unsolicited commercial email at scale. We may suspend accounts that do.
Where you enable automation, you remain responsible for what it sends. We provide previews, approval controls, execution logs and a kill switch so you can supervise it. Configuring an automation to send without review is your decision and your responsibility.
5. AI-generated content
Summaries, extracted action items, priority suggestions and drafted replies are generated automatically and can be wrong, incomplete or misleading. They are assistance, not advice, and they are not a substitute for reading your email where the stakes warrant it. You are responsible for reviewing anything before you act on it or send it.
You own the content you provide and the content generated for you from it, to the extent such content is capable of ownership.
6. Acceptable use
You may not use Signerva to:
- break the law, or help anyone else to;
- access a mailbox without authorisation, or monitor someone's correspondence without a lawful basis;
- send spam, phishing, malware or deceptive email;
- impersonate another person or organisation in a way likely to deceive;
- attempt to breach the security of the service, or access another customer's data;
- resell or white-label the service without a written agreement with us;
- circumvent usage limits, or use the service in a way that degrades it for others.
7. Fees and billing
Paid plans are billed in advance on the cycle you select, and usage charges — where a plan includes them — are billed in arrears. Fees are non-refundable except where required by law or where we have failed to provide the service. We will give at least 30 days' notice before a price change affecting your subscription. Unpaid accounts may be suspended.
8. Availability
We aim to keep Signerva available and will publish incidents on our status page. We depend on third parties — including Google — and outages or changes on their side can affect the service. Unless a separate written agreement says otherwise, Signerva is provided without a contractual uptime guarantee.
9. Suspension and termination
You may stop using Signerva and delete your account at any time. We may suspend or terminate an account that breaches these terms, that endangers the service or other customers, or for non-payment. Where circumstances allow, we will give notice and an opportunity to fix the problem first.
On termination we delete your data as described in the privacy policy. You can export your data before you leave.
10. Disclaimers
Signerva is provided "as is". To the fullest extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that automated analysis will be accurate.
11. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to these terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim.
Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.
12. Changes to these terms
We may update these terms. Material changes will be notified in the product and by email at least 30 days before they take effect. Continuing to use Signerva after that means you accept them.
13. Governing law
These terms are governed by the laws of United Arab Emirates, and the courts of United Arab Emirates have exclusive jurisdiction, without affecting any mandatory consumer protections available to you where you live.
14. Contact
ANTYPAS WEB SOFTWARE DESIGN SERVICES - FZCO
IFZA Business Park, Building A2, Dubai Silicon Oasis, Dubai, UAE
support@signerva.com